Focused
Each product starts with one clear workflow problem rather than an oversized feature list.
Independent product studio
Flexible in thought.
Strong in execution.
SteelLace27 builds focused digital products that remove friction from everyday work.
Free beta
AttachmentFlow
A Zendesk app that helps support teams move attachments between tickets and side conversations without the usual download-and-upload routine.
Attachment
Flowfor Zendesk
Flowfor Zendesk
How we work
Small software.
Real problems solved.
Agent-controlled
Actions stay visible and intentional. Software should help people work, not surprise them.
Built to last
Security, reliability and understandable behaviour matter from the first useful version.